Get a second opinion
Hello fellow rebels! (and not so sure you are rebels),
While opening a new business account at the bank yesterday, my nice customer service person plugged in all sorts of names and numbers. He printed everything out and asked me to check it. I noticed right away my company name had a typo. He tried to fix it but the system wouldn’t let him so he called a number for help. The person on the other end said he had to close out everything and start all over.
Arduous as it seemed for both of us, he began to do just that. Then he typed in the correct name and it still came up the wrong name, so he called help again. This time the person told him, you can easily change that. No need to dump everything and start over.
I leaned over and said, “Always get a second opinion.” It’s more usual than not for people to tell you, “oh that can’t be done.” What they may really be saying is they don’t want to do it. If you believe something can be done in a more direct manner, keep going with your gut by getting a second opinion. Chances are good your gut is right.
Muse thx,
G.
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